About Us

About Us

The Himalayan Eye Institute is a super specialty eye hospital dedicated to provide comprehensive, high quality, affordable eye care services to one and all. The institute was established in Siliguri, a city in the foothills of Himalaya, by a team of eminent ophthalmologists in the year 2016. The Institute is certified by the National Accreditation Board for Hospitals & Healthcare Providers (NABH) as an entry level SCHO.

India has the largest population of blind in the world. Almost 90% of visually impaired suffer from conditions that are avoidable or curable but remain untreated due to lack of awareness or access to treatment. The Himalayan Eye Institute was born to bridge these gaps. Siliguri being a unique geographical niche surrounded by Bihar, Assam, Sikkim, Bhutan, Bangladesh and Nepal, is a preferred destination for eye patients looking for quality treatment services. Equipped with state-of-the-art infrastructure and specialist eye surgeons, we are committed to give people the best eye treatment they deserve. We believe that compassion and comfort are the cornerstones of care. By catering to every segment of society, we seek to streamline the treatment process and bring smiles on the face of everyone who walks through our doors.

Our Vision:

To Become the Most Preferred Eye Hospital of North Bengal.

Our Mission:

To delivery high quality, safe and affordable eye services in a friendly environment.

Our Values

The Himalayan Eye Institute holds these five values to be fundamental:

  • Service Excellence

    We are committed to our standards of service excellence and dedicated to exceeding the expectations of those we serve. We believe in continuous improvement in our service quality based on customer feedback and learning.

  • Respect

    We promise to honour the dignity, individuality and rights of everyone including patients, colleagues and stakeholders, and to pay particular attention to patient's right to privacy, confidentiality and information.

  • Patient-friendly services

    We focus on understanding and meeting needs of our patients and their care givers. We act with compassion, sensitivity and kindness towards patient and their attendants.

  • Teamwork

    We foster an atmosphere of trust, collaboration, openness and co-operation between patient and staff, as well as various clinical specialities. Team members carry out their roles and responsibilities with discipline.

  • Integrity

    We are honest, transparent and ethical, and maintain a culture of trust and accountability. We bring openness and honesty to our interactions with patients, families and co-workers.

Quality Policy

At The Himalayan Eye Institute, we are committed to delight every patient by providing highest quality Ophthalmic Care, with a personal touch, in a safe environment, adopting latest technologies and continuously improving the quality management system, involving all our employees. We constantly measure patient satisfaction and therapeutic indicators and commit ourselves to continual improvements in patient care, staff training, infrastructure and technology.

CONCERNS / COMPLAINTS / GRIEVANCES

The Himalayan Eye Institute is dedicated to the delivery of quality health care and patient satisfaction. However, we recognize that concerns may arise. We encourage you to contact our OPD Manager for assistance. Alternatively, you might mail your grievance to info@himalayaneyeinstitute.com or contact

Mr. Kamalesh Guha

Chief Executive Officer

The Himalayan Eye Institute

Phone: +91 97350 21741, +91 89007 99992